Rosie Villalpando
Business Development Manager for FHC Frameless Hardware Company LLC.
Rosie started in the glass industry in 1996 as a Customer Service Representative for C.R. Laurence. A year later she joined the Inside Direct Sales and Service Team where she used her customer service skills and product knowledge to build relationships with customers.
Several years later she joined the Shower Door Technical Sales Department, in which she enhanced her knowledge and was able to assist frameless shower door customers. Rosie was a quick learner with extraordinary communication skills, so with no surprise when an opening arose in the All-Glass Entrance Department, she was given the opportunity to gain more knowledge on another top selling brand.
When a Business Development Team was newly created, seasoned veterans with excellent communication skills and proven product knowledge were called upon to staff the department, and Rosie was chosen. Here she combined her customer service, technical service, with custom fabricated material knowledge to assist customers with large project bidding. With proven success, Rosie was promoted to the Key Accounts Manager position, working with CRL’s largest customers to build long term strategic partnerships.
After 25 years of experience in the glass industry, Rosie ventured into a new entrepreneurial adventure and joined FHC. As FHC’s Business Development Manager, Rosie is responsible for building new relationships and sales territories. We are excited to have Rosie on our FHC Team and are confident she will continue to prosper within the glass industry and help FHC to grow our relationships/partnerships throughout the United States.