Page 9 - FAL24R Storefronts and Entrances

FHC ALUMINUM STOREFRONTS AND ENTRANCES
®
Technical Sales
and Estimating FHC Live
Department
- Quote Request WebChat Service!
- Product Selection
- Technical Support WebChat is a New System That Allows Customers
- Engineering to Communicate with FHC Representatives
- Shop Drawings in Real-Time!
- Fabrication
Drawings - Connect Instantly With Live Support
- Custom Products - Over 100 Years of Combined Glazing
Supplies Experience
Business - Get Answers You Need Right Away
Development - Check the Status of an Order
Department - Not Being Put on Hold or Having
to Leave Voice Messages
- Questions About An - Fast and Convenient Way to

Existing Quote
- Make Changes and Communicate!
Updates to Existing
Quotes
- Approve Quote and
Convert to Order

Customer
Service
Simply Click On the Icon
- Live Customer Service from FHC-USA.COM
Representatives
- Over 100 Years of
Combined Experience
Chat With Us!

FHC Ordering Information

SHIPPING:
All orders are shipped F.O.B. from our service center. Orders are shipped in the manner requested by the customer (ie. Regular Ground
UPS or Air UPS, Federal Express, Express Mail, Parcel Post, or Common Carrier). With no specific instructions as to which carrier is to
be used, FHC will ship via the least expensive way. FHC’s default carrier for all orders is UPS if size and weight permit. Size or weight
restrictions sometimes do not permit us to use UPS, and we must ship via common carrier.
MINIMUM ORDER HANDLING CHARGE:
FHC is a wholesale distributor to the glazing industry, and we have set up a program where our customers can order material at the
quantity they need to complete their job. Customer orders over $25.00 will not have a handling charge. Any customer order totaling
less than $25.00 will automatically get a $5.50 minimum order service charge added to the invoice.

PACKING AND CUTTING CHARGES
FHC stock length materials have a Packing Charge added to invoices if the specified minimum quantities are not ordered. Materials of
different finishes and/or shapes may be combined to reach the minimum quantity and avoid the Packing Charge. Orders picked up at
our service center in Will Call, will not incur a Packing Charge. When customers request aluminum or plastic stock lengths to be cut for
shipping, we will add a $5.50 Cutting Charge to the order (one cut per stock length). $5.50 charge covers up to 10 pieces, not to exceed
20 pieces in total. NOTE: All cut material is final sale and is non-returnable.

visit fhc-usa.com to search for
Customer Service FRAMELESS HARDWARE COMPANY LLC
2323 Firestone Blvd. South Gate, CA 90280
Enter the Item Number or scan QR code with
your smartphone for complete product details Toll Free: (888) 295-4531 | Direct: (323) 968-2031 7
Fax: (323) 336-8307 | fhc-usa.com