Page 9 - FSH24R Frameless Shower Door Hardware and Supplies
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FHC Customer Service



              FHC Ordering Information
              SHIPPING:
              All orders are shipped F.O.B. from our service center.
              Orders are shipped in the manner requested by the
              customer (ie. Regular Ground UPS or Air UPS, Federal
              Express, Express Mail, Parcel Post, or Common Carrier).
              With no specific instructions as to which carrier is to be
              used, FHC will ship via the least expensive way. FHC’s
              default carrier for all orders is UPS if size and weight
              permit. Size or weight restrictions sometimes do not
              permit us to use UPS, and we must ship via common carrier.

              MINIMUM ORDER HANDLING CHARGE:
              FHC is a wholesale distributor to the glazing industry, and
              we have set up a program where our customers can order
              material at the quantity they need to complete their job.
              Customer orders over $25.00 will not have a handling
              charge. Any customer order totaling less than $25.00 will
              automatically get a $5.50 minimum order service charge
              added to the invoice.
              PACKING AND CUTTING CHARGES
              FHC stock length materials have a Packing Charge
              added to invoices if the specified minimum quantities
              are not ordered. Materials of different finishes and/or
              shapes may be combined to reach the minimum
              quantity and avoid the Packing Charge. Orders picked up
              at our service center in Will Call, will not incur a Packing
              Charge. When customers request aluminum or plastic
              stock lengths to be cut for shipping, we will add a $5.50
              Cutting Charge to the order (one cut per stock length).
              $5.50 charge covers up to 10 pieces, not to exceed 20
              pieces in total.
                                                                   FHC Web
              NOTE: All cut material is final sale and is non-returnable.
                                                              Hi John, how can we help you today?
                                                                  I am looking for a product.
                                                              Hi John, I will be happy to help!
                                                              I need a matte black shower door hinges,
                                                              do you have any in stock?
                                                              We sure do, let me get you some information
                                                              on that.           FHC Live WebChat Service!
                                      Simply Click On This Icon                  WebChat is a New System That Allows
                                        from FHC-USA.COM   Type your message here
                                                                                 Customers to Communicate with
                                                                                 FHC Representatives in Real-Time!
                                      Chat With Us!                       - Connect Instantly With Live Support
                                                                          -  Over 100 Years of Combined Glazing Supplies Experience
                                                                          - Get Answers You Need Right Away
                                                                          - Check the Status of an Order
                                                                          -  Not Being Put On Hold or Having to Leave Voice Messages
                                                                          -  Fast and Convenient Way to Communicate!



               visit fhc-usa.com to search for
               Customer Service                                 P.O. Box 1906 South Gate, CA 90280
                                                     Toll Free: (888) 295-4531  |  Direct: (323) 968-2031
               Enter the Item Number or scan QR code with
               your smartphone for complete product details     Fax: (323) 336-8307  |  fhc-usa.com                007
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